Experience New York. Buy Bestech property in Gurgaon.


5:10 PM |

I had purchased a flat from a builder in Gurgaon by the name of Bestech India in their Park View Residency complex. Today, I wrote a letter to their managing director which is given below. It is self explanatory.

Saturday, March 27, 2010

Managing Director
Bestech India Pvt. Ltd.
Bestech House
124, Sector 44
Gurgaon, 122002

Subject: FLAT no. T1-701 – Park View Residency

Dear Sir:

1. They say that in New York one can get cheated, lied to, mugged and insulted all in one day. Well, I didn’t have to go to New York. I experienced it just buying a Bestech property.

2. Every time we wanted to visit your site for inspection, we were always treated poorly. One of your guys had the audacity to say that he cannot give a firm appointment and if he is there he will meet us otherwise bad luck. He expected me to come all the way from Delhi without a firm committment from his end.

3. I have been made to pay for excess super area without any measurement proof and 15 months earlier than what your contract provides.

3. I have been charged interest when it shouldn’t have been charged.

4. I have been told that “drainage facility outside the project is not in your control.” Since I cannot afford to buy a boat and also since all my family members cannot swim, I have realized that I do not fit into the upscale profile of Bestech property owner.

5. Taking the above into consideration, I have decided to sell the property even at a loss but your Mr. Jeevan would not let me do it without more of less insulting me. I wanted to know if I could sell the property now or that I can only sell the property after the registry. I was told that I should contact Mr. Jeevan. When I called Mr. Jeevan. he took my property number and suggested that I call back after 15 minutes as he has to look at the file. I suggested that he call me after he has had a look at the file but he preffered that I call him. Obviously, he is a very busy man and cannot call back a customer. I somehow forgot about how the process works. So I agreed to call him back.

When I called him after 15-20 minutes he didn’t answer the phone. I tried him a number of times and then ultimately he picks up the phone and says that he will call back. I told him that he made me waste my time calling him a number of times. He then calls me after 15-20 minutes and asks me to give him the property number which if you remember I had already given him. This is just amazing. Mr. Jeevan didn’t think that my time was important. This was realy insulting.

Well, I think I forgot to tell you that I am a customer of yours. Not that it should make any difference considering the reputation that builders have. After seeing your plush office, I thought maybe things have changed but my above experience suggests otherwise.

Now I have made a mistake buying one of your property. I apologize. I promise you that I will not make the same mistake again but I need your help to disassociate myself from you so that I do not trouble you again. I am just interested in selling the property and all I need to know from you is whether I can sell the property today by giving you the service charge or do I have to wait till the registry has been done in our name. I know that this is such a small matter and that Mr. Jeevan should have been able to resolve this matter quickly but unfortunately he is a very busy man. I didn’t know who else to approach but you. I hope you will forgive me for the mistake I have made and help me.

I forgot that builders do not require customers. I again sincerely apologize for becoming your customer.

Taking my experience with Bestech into account, I suggest that you refrain from buying any property from them unless you want to experience New York without going there.

More details about my experience later.


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